Business Intelligence System (bis)

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Business Intelligence System (bis)

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By Ibrahim Abdusalam Abubaker Alsibhawi Ibrahim Abdusalam Abubaker Alsibhawi Scilit Google Scholar View Publications * , Jamaiah Binti Yahaya Jamaiah Binti Yahaya Scilit Google Scholar View Publications and Hazura Binti Mohamed Hazura Binti Mohamed Scilit Google Scholar View Publications

Research Center for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor, Malaysia

Understanding The Determinants Of Business Intelligence System Adoption Stages: An Empirical Study Of Smes

Submission received: December 16, 2022 / Revised: January 4, 2023 / Accepted: January 11, 2023 / Published: March 24, 2023

All businesses have many problems, especially small and medium-sized businesses that try to survive with traditional technology. Therefore, companies need to adopt business intelligence using information technology systems management to overcome problems. This study proposes a conceptual framework that identifies the potential factors influencing the adoption of business intelligence systems in the SME industry in Libya. Therefore, this study was established based on two main theories: the technology acceptance model (TAM) and the unified theory of technology adoption and use (UTAUT). In accordance with previous studies that investigated this type of influence, this study recommended a conceptual framework that contains several factors: change management, knowledge sharing, information quality, management of IT project, the perceived usefulness of a BIS, and the perceived ease of adopting a BIS. This study did not consider the effect of environmental factors on the adoption of a BIS (business intelligence system); this is due to the different characteristics of each small and medium enterprise in terms of sector or type of industry.

Information systems (IS) play a very relevant role worldwide in the modern economy, enabling organizations and companies to perform various complicated and direct tasks at high speed [1, 2]. Thus, over the years, throughout the world, information systems and information technologies have been constantly evolving, causing a substantial impact on the way we handle information today. Information in the world helps to achieve the objectives of an organization; it also allows the company to improve organizational decision-making in a productive and competitive way [3]. Let’s take for example the companies that have grown in the world [4]. In this case, it can be concluded that the success of its growth is largely due to a good technological management that results in a quick response or a good decision in the face of the various problems that arise. They arise in the business world, which allows them to have customer satisfaction efficiently and effectively [5].

Most existing companies generate, store and modify a huge amount of data about any activity registered in the company through data management applications, which have become more complicated to use and outdated [6] . Due to this need, systems offering decision support solutions began to appear in the 1980s, which are now known as the term “business intelligence”, coined by Howard Dresner of the Gartner Group in 1989 [7]. This term is intended to be the basis for bringing together all kinds of technology capable of extracting corporate data stored by the various management systems and treating it in such a way that, by presenting it to any person or user, they can obtain intellectual knowledge to bring. outside the tasks necessary for the successful achievement of the proposed goals in the business.

Bis 111 Section 3

The methodological approach of business intelligence is also known as “model of business intelligence”, which has different levels regarding the type and treatment of information. It is based on three actions: processes and activities, management and strategy, each associated with the operational scorecard, the management scorecard and the balanced scorecard. The basic objective is to sustainably support organizations and continuously improve their competitiveness by providing the necessary information for decision-making. The first to coin the term was Howard Dresner, who, when he was a Gartner consultant, popularized “business intelligence” (BI) as an umbrella term to describe a set of concepts and methods that improve decision with the information about what he has. happened (facts) [8]. According to Gartner’s definition, business intelligence is “an interactive process to explore and analyze structured information about an area (normally stored in a Data Warehouse), to discover trends or patterns, from which to derive ideas and draw conclusions” [9].

However, as they are large companies, there are also problems in this sense that they face, such as the lack of capacity to manage the volume of data and many tools that allow a better decision in companies, while the big companies suffer from having a bigger. ability to respond in front of large companies with global influences. SMEs are defined as businesses with a few employees and a small revenue (in Libya, less than 50 employees and less than 700,000 USD) [10]. In addition, SMEs suffer from not having a response in the world market; this is where the importance of studying small and medium SMEs is given in this research.

The purpose of this research was to propose a framework that illustrates the problems and challenges associated with the adoption of business intelligence systems in small and medium enterprises, as well as to identify the adoption factors for business intelligence systems in small and medians. companies For this purpose, the first section explains the theoretical framework in relation to the factors used in this study. While the proposed factors are discussed in a separate section, a subsection is specified for each factor. The proposed reports are illustrated in a framework diagram. A conclusion is included at the end of this paper.

SMEs in Libya are essential for the economic growth and social development of the country, in terms of their contribution to the gross domestic product (GDP) and the generation of jobs, so much so that due to their characteristics, capabilities and dynamics internal , have become the object of study of some national and international organizations, authors, and researchers in order to describe and solve.

What Is Business Intelligence (bi)?

According to Libyan regulations, SMEs are defined as companies with less than 50 employees and revenues of less than USD 700,000 [10]. According to Shibani [11], SMEs have their own characteristics and dimensions; however, they present occupational and financial limitations established by the regulations of each country. Therefore, it can be noted that no homogeneous term or universal characteristic allows a notion or conception of what SMEs are. For its part, the term “SME” refers to small and medium enterprises. SMEs do not have a defined structure; they usually consist only of the owner in the administrative part, who makes all the decisions about prices, hiring and salaries. SMEs do not have a defined job description, and the staff employed fulfill different functions or positions [12].

Small and medium enterprises have different definitions in different countries, but in general, a small enterprise is an organization with a limited number of employees, and typically, the employees are under fifty. In Libya, the Small Business Administration defines small businesses as businesses that employ fifty people or less. In comparison, medium-sized companies are companies that employ fifty to two hundred and fifty people, as shown in Figure 1.

Many small and medium-sized businesses exist with little adequate knowledge on the part of business owners about formulating business-related growth strategies. These businesses did not succeed very well because of the low skill levels of these business owners and managers [13]. According to Roever, S. [14], the lack of informal policies of the operations of small and medium enterprises of the authorities, which guarantees the right to subsistence for the owners and managers of informal enterprises, results in failures. Marhaeni, A. A. I. N., N. N. Yuliarmi, and N. D. Setiawina [15] pointed out that small and medium enterprises can achieve performance improvements by formalizing business operations. These companies must perform very well because the higher the number of high-performance companies, the better the economic conditions will be [16].

Boi, K., and V.

Business Information System

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